Refund policy

At EMDEE, we want you to love what you ordered. If you're not completely satisfied, we're here to help.

Exchange Only — No Refunds We offer exchanges only. We do not offer cash refunds or store credit refunds on any purchases.

Exchange Eligibility

  • Items must be exchanged within 7 days of delivery.
  • Items must be unused, unwashed, and in original condition with all tags attached.
  • Sale or discounted items are not eligible for exchange.

How to Request an Exchange Contact us at [your email] with your order number and the reason for exchange. We will guide you through the process.

Non-Exchangeable Items

  • Items that have been worn, washed, or damaged after delivery.
  • Items purchased on sale or clearance.